Question 1

Where are you located, and when are you open?

Accepted Answer

We are located at 22 2nd Avenue West, Suite 1000. We are located at the basement level in the Second West Center Professional Building, near Desoto Grill. By appointment only, occasionally we can accommodate a spontaneous booking or walk-in but it is rare. Our building doors are always locked on Saturdays and Sundays, as well as weekday evenings at 5:30 PM. If your massage appointment is scheduled at these times, your massage therapist will run up and open the door for you a few minutes before the scheduled treatment time. Our location is on google maps and is easy to find in a search, but please call if having issues finding us!

Question 2

How can massage therapy help me?

Accepted Answer

Massage therapy is scientifically proven to benefit a variety of health conditions. Massage is great for general stress management and relaxation, though it can also help with chronic pain conditions and injury rehabilitation. It is important to address your specific needs when calling to make an appointment. I encourage this discussion for first-time massage clients.

Question 3

I have never had a massage, what should I expect during my first massage?"

Accepted Answer

First, you should call us to discuss your needs and to see if massage can help your specific health goals. First-time clients should typically schedule at least a one hour massage. Arrive 5 minutes early to discuss the intake form that you may have filled out online, during your booking process. Your massage therapist will then leave the treatment room to give the you privacy to get ready for the massage. Clients can disrobe to their comfort level, and lays down under a sheet and blanket on the massage table. You are fully covered by a sheet and blanket during the treatment, except for the areas being worked on. For example: we fold-down the sheet to expose the shoulders to work on the shoulders, arm, leg, ect. The draping is very discreet and provides our clients with comfort and security. We typically use organic oils on the skin during the massage treatment, unless the client prefers to be treated over-the-clothes. The massage treatment may also include some assisted stretching. When the massage is finished, the practitioner leaves the room to allow the recipient to get dressed. After the treatment, we will discuss any findings, and will provide recommendations for post-massage self care, such as stretches, rest, nutrition, or referrals for other health care providers.

Question 4

What is a Trigger Point?

Accepted Answer

There are many common trigger points throughout the body; they are characterized by a sensitive area in the muscle or connective tissue (fascia), and can cause pain or discomfort upon compression of the area. Sometimes the associated pain symptoms can refer to other areas in the body. Trigger points may manifest for a variety of reasons including, but not limited to: injury, postural or structural imbalance, repetitive motion, stress, and overuse.
 
Many trigger points may exist in areas that feel like "knots" where the soft tissue feels shortened or stressed. Massage therapy helps to elleviate trigger points by re-establishing healthy communication between the muscle and the nervous system, concurrently providing pain relief and increased range of motion. Once trigger points are addressed through massage and manual therapies, the client feels a tremendous sense of relief and can often continue their healing process with strength building and more.

Question 5

Are you licenced in Montana?

Accepted Answer

Yes, all of our massage therapists hold a current State of Montana licence to practice massage therapy.  Additionally, Montana requires licensed massage therapists to take regular continuing education classes. This ensures and validates that Montana massage therapists stay current and ethical in the profession.

Question 6

Do you receive massage, and who gives you a massage?"

Accepted Answer

Yes! As practitioners, we love getting massage. We all notice a difference in our productivity on a professional and personal level when we recieve massage. We trade massage sessions with each other in our practice at Peak Health Massage, and see a variety of practioners throughout Flathead Valley. Self care is very important, and well...practice what you preach, right?

Question 7

Do you bill insurance for Vehicle Accident and Work Comp Massage?

Accepted Answer

We can bill for work comp and motor vehicle accident claims, with the proper documentation provided by the client. We do not bill for other health care insurance or private insurance, a receipt can be provided for the client to submit their own claim if desired.

Question 8

Where do I park at your place of business?

Accepted Answer

There is a parking lot, so no-more circling the city to find a spot! Access the parking lot from 3rd Avenue West, the lot has client spots in the rear of our building. If parking in this rear lot, enter the building from the back entrance, the stairs take you straight down to the office.  You may also park on the street in front, on 2nd avenue West. The front entrance provides stairs and an elevator that goes down to our suite. Peak Health Massage is located downstairs, and shares a reception and welcome area with Flathead Chiropractic.

Question 9

How do I pay, credit card, gift card, cash ect.

Accepted Answer

Yes, yes, and yes. We accept credit cards, gift cards, cash and local checks. If you have a gift card, you still need to enter a credit card number to reserve your appointment online, this holds the appointment but will not charge your card. You may pay with the gift card at time-of-service. We do not bill private insurance. We can provide a receipt for services for you to submit your own claim. We will work with work comp and motor vehicle accident claims.

Question 10

I have a gift card how do I book online

Accepted Answer

Online booking is the easiest and quickest way to reserve your treatment-time. All online booking reservations require clients to enter credit card information, there is no tab to enter your gift card number. The credit card entered is not charged, it only reserves the appointment, per our cancellation policy. You may use your gift card as payment at the time of treatment.

Question 11

Can I book online?

Accepted Answer

Yes, you can book online, and it is very easy to do. Though, If you do not see a day or time on our online calendar, please feel free to call (406) 309-1372

MASSAGE QUESTIONS & ANSWERS